Boutique operational support
Your phones answered.
Your schedule running.
Your business moving.
Live dispatch and operational support for field service companies. A dedicated team that learns your operation and stays with it.
Dedicated
team per client
US-based
management
PH-based
dispatch team
Long-term
by design
The problem
Field service companies lose revenue every day to office bottlenecks.
Missed calls become missed jobs. Voicemails go cold. Schedules drift, technicians wait, and customers call a competitor. Invoices age. Follow-ups never happen.
You didn't start your business to answer phones, chase paperwork, and patch together admin systems at 9 p.m. — but here you are.
OpsMosaic is the operational layer that keeps the office running so the field can do its job.
What we do
Three tiers of operational support.
Pick the layer that fits where your business is today. Move up as you grow.
Coverage
A strong first layer of communication support.
Operations
An integrated layer for keeping the moving parts connected.
Growth
A deeper partnership across operations and growth.
How it works
An operational layer, not a call center.
We plug into your software, your schedule, and your team — then we run the moving parts day after day.
- 01
Calls and messages are answered
Inbound calls, voicemails, and texts are captured by people who know your business — not a script.
- 02
Scheduling and dispatch are coordinated
Jobs are booked into your software, routed by location, and confirmed with the customer.
- 03
Field teams stay informed
Techs get clean job notes, address details, and the context they need before they roll.
- 04
Follow-up and admin are handled
Estimates sent, invoices chased, callbacks made, paperwork closed out — every day.
- 05
Your operation runs with consistency
Fewer dropped balls, fewer late nights, and a front line that holds together week after week.
Dedicated team
The same people. Every day.
Each client is supported by named team members who learn your business — your customers, your service area, your pricing, your tech preferences, the way you like calls handled.
Continuity is the product. The longer we work with you, the better we get.
Not a rotating pool
You're not routed to whoever picks up. You have a team.
Not a generic BPO
We staff for field service operations specifically.
Not an answering service
We schedule, dispatch, follow up, and close the loop.
Not faceless AI
Real people on the phone. Smart systems behind the scenes.
Industries we serve
Built around the rhythm of field service.
Pricing
Three tiers. Start where you are.
Coverage
A strong first layer of communication support.
$1,300/mo starting
- Inbound call answering
- Missed-call returns + message handling
- Scheduling + lead capture
Operations
An integrated layer for keeping the moving parts connected.
$2,300/mo starting
- Everything in Coverage
- Dispatch, scheduling, invoicing
- Follow-up, email, customer coordination
Growth
A deeper partnership across operations and growth.
$3,300/mo starting
- Everything in Operations
- QuickBooks + promotional support
- Web development, SEO, branding, and growth consulting
Ready to stop losing leads to voicemail?
Tell us about your operation. We'll come back with a clear scope and a real price — no high-pressure sales call.